Another AOL Suckster
yeah, baby, that's what ah'm talkin about

lease feel free to post on your AOL SUCKS page but please do not include my name or e-mail info. Thanks, Robert

Hell, yes I'll put it up and thanks for the info.

Hope you learned a permanent lesson. Get a domain name and put up a site on maybe 1&1 webhosting and you can do whatever you want for less than a hundred bucks a year. And spend another hundred on a cheap ISP like WalMart $9.94 per month. There are zillions of better chat rooms and forums on the net.

It's less money than AOL alone and you have your own controllable identity. A hippy once told me many years ago when I was hitchhiking around Terra Haute ...

"Do whatever you have to do to be free" - anon.

Dear Friends

If you want to correspond with me, use my work e-mail. I was "permanently expelled" from AOL. I have had this bad habit of arguing in the "From the Right" chat room on AOL. Two days ago I started arguing with this woman in the chat room about something (I don't even remember the topic). When she told me to "shut the fuck up," I looked at her profile and found that she had a confederate flag on her profile. When I pointed out that I didn't give much credence to the viewpoints of racists as suggested by her profile, she told the chat room that I must be personally interested in her, and that she only "accepts cash." I responded by saying that I wasn't really into "dumb whores". I was reported "hall monitor" style to AOL police who told me that they were permanently canceling my AOL membership because I had been warned previously (four other times in 7 months) about offending people on AOL. Keep in mind that I have been an AOL customer for over 10 years and that I have all sorts of stored information, e-mail addresses, photos, etc. on AOL that I will lose permanently now. I spent hour after hour on the phone with customer service, and with customer service supervisors but so far I am without recourse.

It sounds funny but the consequences are actually pretty devastating as my internet identity and information of 10 years have been destroyed. The only real humor came from hearing an AOL customer service representative read my previous transgressions in his Indian accent. During the Presidential elections when some college kid, who had spent most of his time in the chat room trying to pick up women with lewd come ons, told me that he would never vote for someone who looked like Herman Munster, I told him, "Instead of you people spending your time sending pictures of your cocks and pussies to each other, you should read a newspaper so you actually have something to talk about in a political chat room." On another occasion, I called one of the fanatical Terri Schiavo supporters in the room, a "Rapture Right Retard". Again, I admit to making offensive comments using an anonymous screenname but bear in mind that the people I was chatting with often made comments equally offensive in my direction. My comments were not made to people in a church group chat room. The only difference is that I didn't feel the need to "report" their behavior to AOL Mommy and Daddy.

Just seems a bit hypocritical that AOL allows for "mature" chat rooms like. "DaddyLooking4Slutdaughter" and "Mom4Son", etc. but using the word "retard" was enough to take away my information and contacts, accumulated over a decade. There has to be some additional irony in the fact that ultimately I was told that my behavior in a political chat room offended people, at the same time that AOL parent, Time Warner, put Ann Coulter on the cover of Time Magazine this week. Which is more offensive, calling a bigot in a chat room a "whore" or publishing for millions the viewpoint of a woman who called overweight women who attended the Democratic National Convention, "Pie Wagons"? While censorship involves government activity, I guess we are in an age when mega-corporations can do whatever they want and cannot be held accountable and no one can call it censorship. I have to wonder if the person that made this decision at AOL took into account my political viewpoints and whether or not they would have made the same decision if they had agreed with mine. So much for Freedom of Speech. AOL Uber Alles.


I hope they don't abuse your credit card number. If you were paying them by credit card or by check or by any means that could come back on you ... take positive action to protect yourself. Cancel the credit card and get another number. If they have you routing number, check what you can do with your bank. Don't wait if you think there is the slightest chance that they can find out that this is your "Sucks Page".


I had nothing but bad experiences on AOL forums. They aren't forums at all ... they are just chat rooms and all chat rooms are good for is to get your political-economic-sexual-religious rocks off anonymously. See, my experience in the AOL physics forum from about nine years ago.

Addendum: 09/04/06

Here is a laffer from an interested party

This has been truncated but I'm familiar with this scenario. I went through it myself not only with AOL but other online businesses. Actually Vincent got off pretty easy ... only about 20 minutes total lost (~15 minutes on hold). Wow! That could be a record. But you should be able to cancel on a moment's notice on the web by just clicking on "cancel my service". And just one more click on the "Are you sure you want to cancel your service now?" button. They always have that button just in case you accidentally pressed the wrong button initially. The time required should not exceed 10 seconds and should not be accompanied by having to shout

"Cancel my mother fucking account you fucking bastard!!!"

AOL REPRESENTATIVE: Hi this is John at AOL... how may I help you today?
VINCENT: I wanted to cancel my account.
AOL: : Sorry to hear that. Let's pull your account up here real quick. Can I have your name please?
AOL: : You've had this account for a long time.
AOL: : Use this quite a bit. What was the cause of wanting to turn this off today?
VINCENT: I just don't use it anymore.
AOL: : Okay. So when you use this... I mean, use the computer, I'm saying, is that for business or for... for school?
VINCENT: Dude, what difference does it make. I don't want the AOL account anymore. Can we please cancel it?
AOL: : Last year was 545, last month was 545 hours of usage...
VINCENT: I don't know how to make this any clearer, so I'm just gonna say it one last time. Cancel the account.
AOL: : Well explain to me what's, why...
VINCENT: I'm not explaining anything to you. Cancel the account.
AOL: Well, what's the matter man? We're just, I'm just trying to help here.
VINCENT: You're not helping me. You're helping me...
AOL: I am trying to help.
VINCENT: Helping... listen, I called to cancel the account. Helping me would be canceling the account. Please help me and cancel the account.
AOL: No, it wouldn't actually...
VINCENT: Cancel my account...
AOL: : Turning off your account...
VINCENT: ...cancel the account...
AOL: : ...would be the worst thing that...
VINCENT: ...cancel the account.
AOL: Okay, cause I'm just trying to figure out...
VINCENT: Cancel the account. I don't know how to make this any clearer for you. Cancel the account. When I say cancel the account, I don't mean help me figure out how to keep it, I mean cancel the account.
AOL: : Well, I'm sorry, I don't know what anybody's done to you Vincent because all I'm...
VINCENT: Will you please cancel the account.
AOL: : Alright, some day when you calm down you're gonna realize that all I was trying to do was help you... and it was actually in your best interest to listen to me.
VINCENT: Wonderful, Okay.

They try to make it as acrimonious as possible because they know that a certain percentage of would be cancelors will be intimidated and will back out. Maybe they can get just one more month's payment out of you.

Note here that this behavior is not an isolated "Case". It's the essential AOL canon as originally handed down by Mr. Steve. In the article on the web, AOL responded apologizingly and said that the customer service rep was no longer with us. This is, of course, a lie. He's still with the company in some capacity (maybe he moved up a notch). The reason I say so is that there will be no stink from him against AOL on Mr. Vincent's site. See, if you fire the rep for doing what he is expressly told to do ... he's going to make that stink for revenge ... see??? They can't fire him. By their standards ... he's a goooooood employee.

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